Service Agent Profile: Andy Fung, Printpro Solution Pty Ltd

Andy Fung, through his business Printpro Solution Pty Ltd began working as an Authorised Roland DG Service Agent in Western Australia in 2024. Andy has a strong passion for technology, holds a Bachelor Degree in Computer Science and has worked in the printing industry, with specific focus on Roland DG machines, for over 17 years.

Being an Authorised Service Agent

As an Authorised Service Agent, Andy has broad experience with various models of equipment and places emphasis on delivering outcomes that exceed customer expectations.

Andy says “I always focus on teaching customers how to get the best out of their Roland DG machines, the most efficient ways to use their equipment and how important it is to take care of their equipment to reduce the costs of repair in the future.”

"...I always focus on teaching customers how to get the best out of their Roland DG machines, the most efficient ways to use their equipment and how important it is to take care of their equipment to reduce the costs of repair in the future."

Feedback on Roland DG’s products

Andy clearly remembers the first time he installed a Roland DG TrueVIS LG-640 in Perth and being so impressed with the LG-640's incredible speed and the exceptional print quality it can achieve.

In line with this, Andy says “Roland DG really considers what their customers need before they design their products. They try to make all their products very simple, easy to operate and maintain. And their software is so user-friendly and powerful; designed to help customers do everything in one environment.”

Working with Roland DG

Andy is very proud to be working with Roland DG and is excited to leverage his skills and experience to contribute to his customers’ business growth.

Eager to establish himself as the ‘full service provider’ to Roland DG customers in Western Australia, Andy is looking forward to working with Roland DG long into the future. We’re delighted to have him and know our customers will reap the benefit.