Service and Support

IMPORTANT NOTICE

As many of our customers deal with the ever-present challenges of the pandemic in their business, we continue to focus on supporting you with your servicing needs in any way we can. Where possible, Service Technicians are still visiting customer sites in line with the advice of each State. We’re here to help, so contact our Support Team if you need further assistance, or view our dedicated ‘We’re Here to Help’ webpage via the button below.

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Roland DG Care Service and Support

Roland DG Care includes a complete range of premium services to help our customers throughout the lifecycle of their experience with Roland DG.

We provide support, service and warranties designed to assist with the smooth operation of our customers’ businesses, and to ensure that professional users and beginners alike can use Roland DG products with peace of mind for many years to come.

After-sales support can have a dramatic effect on how smoothly and profitably a business runs. With Roland DG Care, you not only get extensive coverage for your device, but you receive the best service and support in the industry.

In this section of the website, you will find a range of helpful resources, free downloads and further information to help you get the most out of your experience with Roland DG.

If you require support for your Roland DG product, our Authorised Roland DG Dealer network are there to ensure the smooth operation of your device. If you require further technical support, contact us to reach a skilled member of our support team.

Product Registration

Register a new Roland DG device to take advantage of the industry's leading support program.

Register My Product Online

Roland Academy

Expand your skills with Roland DG Academy Training Courses - view course dates, register or find out more.

View Academy Details

Roland Profile Centre

Download free media profiles for your Roland DG printer from our certified media line and for the most popular media brands, such as 3M, Avery, Metamark, and more.

Visit Roland Profile Centre

Print Environment Specifications

The environment in which your Roland DG printer operates can have a significant impact on your print results, the longevity of your machine, as well as having safety implications in your workplace. The following points are required to maintain your printer warranty.

Warranty Information

All products come standard with the manufacturers’ warranty, with upgrade options available on many products.

Learn more about your warranty

MSDS Resources

In this section you can view and download the Material Safety Data Sheets (MSDS) for all Roland Ink products.

User Manuals

Quick and easy access to User Manuals for your Roland DG products.

View User Manuals

Drivers and Software Downloads

Download the latest drivers and software for your Roland DG device.