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KustomKraft 'Kreates Kool*&%$' using the best Craftsmanship and a Cache of Roland DG Equipment

KustomKraft   |   Australia

KustomKraft was founded in 2020 by husband and wife team Dave and Jeanne Greene. Leveraging Dave’s experience as a member of the Leadership Team for an international construction equipment company, the pair bought a second-hand Roland DG SG-540 printer cutter and began making safety decals for the Hire and Rental industry from their garage. That SG-540 is still an integral part of their operations today, sitting alongside several newer, more advanced Roland DG devices that produce the full breadth and quality of products they do.

Having the right gear gives us the freedom to keep pushing the limits and offering something fresh to our customers.

Before

  • The business launched with a Roland DG SG-540 but production demand soon exceeded the printer’s capacity

After

  • Adding a VG3-640 to their operations has allowed them to take on bigger projects and offer a wider range of services such as car wraps, custom wallpaper, and larger-scale signage projects.
  • Able to deliver high-quality work faster, and more efficiently.

KustomKraft started in 2020 during the pandemic lockdowns in Victoria. Like a number of people at the time, Dave and his wife Jeanne were facing big changes - Dave was made redundant from his job for an international construction equipment company. Rather than sit still, Dave and Jeanne decided to take a leap and start a business of their own.

They bought a second-hand Roland DG SG-540 printer cutter and began making safety decals from their garage. With over 35 years’ experience in the field, they knew tough decals in vibrant colour that could be produced quickly, were exactly what was needed in the Hire and Rental industry.

Early in their journey, Dave and Jeanne welcomed a third collaborator, Mark, to support the day-to-day operations of the business. With a background in lithographic printing and an ability to connect with people, Mark understands clients’ needs and exceeds expectations. This trio are the brains and brawn behind KustomKraft’s growth.

Scaling up to stay ahead of demand

Very quickly after launching the business, their original SG-540 was running flat-out, and it became clear that it couldn’t keep up with the volume of work coming in. KustomKraft were turning away jobs they knew they could handle with the right equipment.

This gave Dave and Jeanne the impetus to invest in their first new printer, the Roland DG TrueVIS SG2-640. According to Dave “it was a game-changer. The 64" format gave us the ability to take on bigger projects like car wraps and custom wallpaper, and really opened the door to offer a much wider range of services to our clients.”

Since then, they’ve added a TrueVIS VG3-640 large-format inkjet printer cutter and a CAMM-1 GR2-640 Large Format Vinyl Cutter to their operations to help them stay on top of demand and deliver high-quality work faster and more efficiently.

So from humble beginnings, the business has expanded into a dynamic and growing operation offering an extensive range of products — all delivered with a strong focus on quality, quick turnaround, and good old-fashioned service.

New devices open up application opportunities

KustomKraft’s predominate focus is on producing safety decals, EWP decal kits, machinery signage, and vibrant vehicle graphics and they’ve built a solid reputation for quick turnaround and durable prints that endure tough conditions.

With their new equipment they’ve been able to branch out into car wraps, custom wallpaper, larger-scale signage and produce more creative, high-impact work, servicing clients beyond the Hire and Rental industry.

Dave says “we’re always asking ourselves; What can we do that’s ‘Kool’ or different?”. A mindset that has led them to experiment with domed decals, banners, wallpaper signage and other unique applications.

Dave firmly believes that “having the right gear gives us the freedom to keep pushing the limits and offering something fresh to our customers.

KustomKraft 'only uses Roland DG'

KustomKraft proudly declares that they ‘Only use Roland’ on their website – a bold statement that reflects their confidence and pride in their Roland DG line-up.

Dave is frank with his response when asked ‘what drove their decision to keep purchasing  Roland DG equipment’ saying “we definitely looked into other brands, but having started with a second-hand Roland that served us well, we already trusted the quality. We knew the machines were reliable, easy to use, and backed by solid support. That made the decision to stick with Roland a pretty straightforward one.”

Dave adds that “regular servicing and support from Roland DG and their Techs has been terrific —they’re responsive, knowledgeable, and always willing to help keep us up and running.”
 

Regular servicing and support from Roland DG and their Techs has been terrific —they’re responsive, knowledgeable, and always willing to help keep us up and running.

  

Dave goes on to praise his relationship with his Dealer saying “The team at Conect/Ball & Doggett were really helpful throughout the process. They took the time to understand what we were trying to achieve with KustomKraft and gave us honest advice on which model would best suit our growing needs.” 

Dave finishes by saying “in the end, it just made sense to invest in equipment we knew we could rely on.”

Roland DG Quality and Reliability

When asked about the quality, reliability and ’ease of use’ of Roland DG devices Dave is animated; “The quality has been spot on. The colours are vibrant, the detail is sharp, and the prints are consistent every time. The machines are super reliable — we run them hard and they keep up, without missing a beat. Plus, they're really user-friendly, which makes day-to-day production a whole lot smoother.”

 

Thinking about it from his clients’ perspectives Dave says “our customers love the end results. We often get great feedback about how professional everything looks and how well the decals and signage hold up, out in the field. It’s helped us build trust and repeat business —people know they’re going to get high-quality, fast, and dependable work from us.”

Dave's advice to other operators

Dave proudly says “we’d absolutely recommend Roland DG without hesitation. For a small business like ours, knowing we’ve got equipment we can trust, makes a huge difference…The support from both Roland DG and Conect/Ball & Doggett has also been excellent. Whether it’s advice, servicing, or just answering the odd question, they’ve always been there when we’ve needed them. It’s that combination of great gear and solid backup that really gives you confidence to grow and try new things.”

 

For a small business like ours, knowing we’ve got equipment we can trust, makes a huge difference…The support from both Roland DG and Conect/Ball & Doggett has also been excellent... It’s that combination of great gear and solid backup that really gives you confidence to grow and try new things.

We can’t ask for greater validation than that!

Looking at their customer testimonials, KustomKraft is obviously the kind of business clients want to work with as they blend care, professionalism and enthusiasm to deliver stand-out results. Applying their self-coined term; they ‘Kreate KoolS**t’.

We’re very proud to be their chosen brand behind their ongoing growth, and are excited to see all the new ‘KoolS**t’ they produce for their satisfied clients using our Roland DG printers.

To find out more about KustomKraft, head to the company’s website and social media pages.

To learn more about the TrueVIS VG3-640 and our range of large-format eco-solvent printer cutters, visit our website.